Refund and Cancellation Policy
Effective date: July 11, 2026
Free Trial
InvoMe may offer a 7-day free trial. If no payment method is required to start the trial, access may pause at the end of the trial until the customer chooses a paid subscription.
Cancellation
Customers can manage or cancel their subscription through the Stripe customer portal from the Account section in the app. Canceled subscriptions normally remain available through the end of the current billing period.
Deleting an Account
Deleting an InvoMe account removes access to that account's app workspace, but it does not automatically cancel an active Stripe subscription. Cancel the subscription from the Account area before deleting the account.
Refund Requests
Refund requests are reviewed case by case. To request help with a billing issue, email invomeinfo@gmail.com with the account email and a short description of the issue.
Non-Refundable Situations
Except where required by law, refunds are not guaranteed for unused time after cancellation, failure to cancel before renewal, forgetting to cancel after a paid subscription begins, issues caused by incorrect account information, or loss of access caused by deleting an account before exporting data.
Legal Rights
This policy does not limit any refund rights required by applicable law.
Contact
Email: invomeinfo@gmail.com
This page is operational information, not legal advice. Refund wording should be reviewed for the locations where the app is sold.